Giminds - AI Experts That Work Together to Complete Your Tasks

    Terms and Conditions of Use

    Last Updated: 12 December 2025

    These Terms and Conditions of Use ("Terms" or "Agreement") form a legally binding contract between you ("User", "you" or "your") and Giminds, a product operated by Orchestrator Lda. ("Company," "we," "us," or "our") regarding your access to and use of the Company's application, website and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by any other policies referenced herein, including our Privacy Policy and any supplemental terms that may apply to specific features or services. If you do not agree with any part of these Terms, you must stop using the Service immediately.

    Important Notice Regarding Artificial Intelligence:

    The Service employs advanced artificial intelligence ("AI") technologies and machine learning models to generate content, plans, advice, designs, data, or other outputs (collectively, "Output"). AI technology is probabilistic and experimental; it can produce inaccurate, incomplete, outdated, biased, hallucinated or offensive information. The Output provided by the Service is for informational and educational purposes only. It does not constitute professional advice—including, but not limited to, medical, health, engineering, architectural, legal, financial, or investment advice. You are solely responsible for verifying the accuracy and appropriateness of any Output and for seeking professional guidance when necessary.

    1. Acceptance and Scope

    1.1. Binding Agreement

    By accessing or using the Service in any manner, including registering an account, browsing the Platform, or making use of any content or functionality, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and the term "you" includes that organization.

    1.2. Eligibility

    The Service is intended for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction of residence, whichever is older. Users under thirteen (13) years of age are strictly prohibited from using the Service. By using the Service, you represent and warrant that you are of legal age and possess the legal capacity to enter into this Agreement.

    1.3. Geographic Scope

    These Terms apply to all users worldwide. However, specific provisions may apply differently to users depending on their country of residence, particularly those in the European Economic Area ("EEA"), the United Kingdom ("UK"), and the United States ("US"). See Section 11 for jurisdiction‑specific details.

    1.4. Changes to the Terms

    We may, at our sole discretion, modify or replace these Terms at any time. We will provide you with reasonable advance notice of any material changes (such as by emailing you or posting a notice within the Service). Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the revised Terms. If you do not agree to any changes, you must stop using the Service before they take effect.

    2. Nature of the Service and Artificial Intelligence Disclaimer

    2.1. Experimental and Probabilistic Nature

    The Service utilizes AI models that generate outputs based on probabilistic patterns learned from large datasets. As a result, the Service may produce inaccurate, incorrect, outdated, incomplete, or offensive content (commonly referred to as "hallucinations"). The Company does not guarantee the precision, reliability, currency, completeness, or suitability of any Output, and disclaims all liability arising from any reliance on such Output.

    2.2. Simulated Specialists

    The Service may offer AI‑powered "Expert" agents (e.g., Nutrition Expert, Fitness Expert, Architectural Expert, etc.) that simulate human specialists. These agents are algorithmic models and not licensed professionals. Any advice or recommendations provided by these agents are for general informational purposes only and must not be considered professional advice.

    2.3. User Verification and Responsibility

    You are solely responsible for reviewing and verifying the accuracy, legality, applicability, and safety of any Output before acting upon it. The Company does not monitor or evaluate user decisions or actions based on the Output. You agree that any reliance on the Output is at your own risk, and you assume full responsibility for any decisions or actions taken based on the Output.

    2.4. Data Bias and Training Dependence

    AI models reflect biases present in training data and may replicate errors or biases from external sources. The quality of the Output may also depend on the quality and completeness of the input that you provide. The Company is not liable for Output resulting from inaccurate or unlawful inputs.

    3. Specific Disclaimers and Vertical‑Sector Risks

    3.1. Health, Nutrition and Fitness

    The Service may generate workout plans, diet programs, symptom analyses, or other health‑related content. Such content does not constitute medical diagnosis, treatment, or advice. You should consult a qualified healthcare professional before starting any new exercise or dietary regimen or acting on any health‑related Output. You assume all risk of injury, illness or death resulting from using or acting upon health‑related Output.

    3.2. Architecture, Engineering and Manufacturing

    Any architectural models, engineering plans, manufacturing instructions, bills of materials, cutting lists, or similar outputs provided by the Service are purely conceptual. They do not constitute legally validated or industry‑compliant designs and may not meet building codes, safety regulations, or professional standards. You must obtain formal review and approval from licensed architects, engineers, or certified technicians in your jurisdiction before using any such Output for construction, manufacturing, or structural implementation. You bear sole responsibility for any damage, injury, legal issues, or financial loss arising from using unvalidated technical Output.

    3.3. Financial, Investment and Legal

    The Service may generate market analyses, business strategies, investment simulations, or interpretations of legal documents. This content is provided for general informational purposes only and does not constitute financial, investment, legal, tax, or professional advice. You should consult licensed attorneys, accountants, financial advisors, or other qualified professionals before making decisions based on such Output. The Company disclaims all liability for losses or damages arising from reliance on financial or legal Output.

    3.4. Other Technical Domains

    Outputs related to coding, materials science, chemistry, biology, or other technical fields are provided "AS IS" without any warranty. You are responsible for ensuring compliance with applicable safety and regulatory standards (e.g., REACH, ISO) and should consult appropriate experts before implementing any such Output.

    4. Registration, Account Security, and User Conduct

    4.1. Registration and Accuracy

    You may be required to create an account to access certain features of the Service. You agree to provide accurate, complete, and current information during registration and to update such information to keep it current. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate or incomplete.

    4.2. Account Credentials and Security

    You are solely responsible for maintaining the confidentiality of your account credentials (username, password, API keys, etc.) and for all activities that occur under your account. You must notify us immediately if you suspect unauthorized access or breach of security. The Company is not liable for any loss or damage arising from your failure to safeguard your credentials.

    4.3. Prohibited Conduct

    You agree not to:

    • Reverse engineer, decompile, disassemble, translate, copy, or create derivative works of any portion of the Service, except where explicitly permitted by law.
    • Circumvent, disable, or otherwise interfere with security features or access restrictions of the Service, including rate‑limits or authentication requirements.
    • Use automated means (e.g., bots, scrapers, crawlers) to access, monitor, or extract data from the Service without our prior written consent.
    • Use the Service in any manner that is illegal, harmful, fraudulent, defamatory, abusive, harassing, hateful, discriminatory, or otherwise objectionable.
    • Submit or disseminate content that contains sensitive personal information (e.g., social security numbers, health information, financial account data, precise geolocation, data relating to minors, biometric data, sexual orientation, political or religious beliefs, etc.), obscene, pornographic, or violent content, or any content that infringes or misappropriates intellectual property rights, privacy rights, or other rights of any person.
    • Upload or share any photograph, video, or other content depicting an identifiable person without that individual's express consent.
    • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
    • Use the Service to develop or train competitive models, services, or products without express written permission from the Company.
    • Access, use, or test the Service in ways that could harm or disrupt the Service, other users, hosts, or networks (including by hacking, phishing, spamming, flooding, or launching denial‑of‑service attacks).

    Failure to comply with these prohibitions may result in suspension or termination of your account, legal consequences, and removal of offending content.

    5. Intellectual Property and User Content

    5.1. Company Intellectual Property

    All rights, titles, and interests in and to the Service and all underlying technology, including but not limited to source code, algorithms, AI models, data sets, designs, text, graphics, logos, user interface, and trademarks ("Company IP"), are owned by the Company or its licensors and are protected by intellectual property laws. Except for the limited license granted herein, no rights to Company IP are granted by implication, estoppel, or otherwise. You may not use our name, logo, or trademarks without our prior written consent.

    5.2. User Content (Input)

    You retain ownership of any data, text, files, images, or other materials you submit to the Service ("Input"). By submitting Input, you represent that you have all necessary rights to provide the Input and you grant the Company and its affiliates a worldwide, non‑exclusive, royalty‑free, transferable, sublicensable license to use, host, store, reproduce, modify, adapt, translate, publish, publicly display, publicly perform, create derivative works from, and distribute your Input solely for the purpose of operating, providing, maintaining, protecting, and improving the Service and our models. You acknowledge that the Service relies on using data to improve performance, and you authorize us to generate aggregated and anonymized "Usage Data" for research, analytics, security, and development purposes.

    5.3. Generated Content (Output)

    Subject to applicable law and your compliance with these Terms, you own your Output. However, you acknowledge and agree that:

    • The Output may not be unique; the Service may generate identical or similar outputs for other users based on similar inputs.
    • The Output may not be protectable under intellectual property laws in certain jurisdictions, and the Company makes no representations regarding the protectability or enforceability of the Output.
    • You grant the Company a worldwide, perpetual, irrevocable, non‑exclusive, royalty‑free license to use your Output, solely in an aggregated or anonymized form, to develop, improve, maintain, and operate the Service and related technologies. If the Output contains personal data, it will be processed in accordance with our Privacy Policy.

    5.4. Feedback

    If you submit any feedback, comments, or suggestions about the Service ("Feedback"), you grant the Company a perpetual, irrevocable, worldwide, fully paid, royalty‑free, sublicensable, and transferable license to use and exploit such Feedback for any purpose, including but not limited to improving the Service and developing new products or services, without any obligation to acknowledge or compensate you.

    6. Subscriptions, Credits, Payments, and Refunds

    6.1. Subscriptions and Fees

    Certain features of the Service may require payment, such as paid subscriptions or usage‑based plans. Fees, billing cycles, and renewal terms will be presented to you prior to purchase. Unless otherwise stated, subscription fees are charged in advance and will automatically renew at the end of each billing period at the then‑current rates. You authorize us (and our payment processors) to charge your chosen payment method for all applicable fees, taxes, and recurring charges. You may cancel your subscription at any time in your account settings, and the cancellation will take effect at the end of the current billing cycle. Paid fees are non‑refundable except as stated in these Terms or required by law.

    6.2. Credits and Usage Tiers

    The Service may use a credit‑based system whereby specific functions or operations consume a defined number of credits. The Company reserves the right to determine the number of credits consumed for any operation and to adjust credit pricing or consumption at any time. Purchased credits may have an expiry date, are non‑transferable, and cannot be redeemed for cash unless required by law.

    6.3. Payment Processing and Taxes

    Payments may be processed by third‑party payment processors (e.g., Stripe, PayPal). By making a purchase, you authorize us and the payment processor to process your payment and share relevant information to complete the transaction. All payment information is handled by the payment processor under its terms of service and privacy policy. You are responsible for paying any applicable taxes, duties, or levies associated with your purchase.

    6.4. Refunds and Withdrawal Rights

    6.4.0. Immediate Performance of Digital Services

    By purchasing credits, you expressly consent to the immediate performance of the digital service and acknowledge that you lose your right of withdrawal once the service has begun. Credits are consumed immediately upon use and are non‑refundable once purchased, except as required by applicable law.

    6.4.1. EU and UK Consumers

    If you are a consumer residing in the EEA or the UK, you have the right to withdraw from your purchase within fourteen (14) days without giving any reason, provided that the Service has not been fully performed or delivered. To exercise this right, you must contact us within the 14‑day period. We may deduct from any refund an amount reflecting the services provided up to the point of withdrawal. After the 14‑day withdrawal period, or once the Service has been fully delivered, payments are non‑refundable.

    6.4.2. US and Other Jurisdictions

    Unless otherwise stated, all sales are final and non‑refundable for users outside the EEA/UK, except where otherwise required by law. We may, in our sole discretion, consider refund requests on a case‑by‑case basis.

    6.5. Price Changes

    The Company reserves the right to change pricing at any time. We will give you at least 30 days' notice before any price increase takes effect. Your continued use after the new pricing takes effect constitutes acceptance of the new pricing.

    7. Limitation of Liability and Disclaimers

    7.1. No Warranties

    THE SERVICE, INCLUDING ALL CONTENT, OUTPUT, AND FUNCTIONALITY, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    7.2. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    IN ANY CASE, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED EUROS (€100).

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

    8. Indemnification

    You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third‑party rights, including intellectual property, privacy, or publicity rights; (d) any content you submit, post, or transmit through the Service; or (e) your unlawful or harmful conduct.

    9. Termination

    9.1. Termination by You

    You may terminate your account at any time by following the instructions in your account settings or by contacting us. Termination will not relieve you of any outstanding payment obligations.

    9.2. Termination by the Company

    We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties. We may also terminate the Service or any part of it at any time without notice.

    9.3. Effect of Termination

    Upon termination, your right to use the Service will immediately cease. Any provisions of these Terms that by their nature should survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability) will remain in effect.

    10. Governing Law and Dispute Resolution

    10.1. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. If you are a consumer in the EEA or UK, mandatory consumer protection laws of your country of residence may also apply.

    10.2. Dispute Resolution

    Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good‑faith negotiations. If negotiations fail, the dispute shall be submitted to the courts of [Your Jurisdiction]. For consumers in the EU, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

    11. Miscellaneous

    11.1. Entire Agreement

    These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

    11.2. Waiver and Severability

    The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

    11.3. Assignment

    You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may assign these Terms without restriction.

    11.4. Force Majeure

    The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

    11.5. Contact Information

    If you have any questions about these Terms, please contact us at:

    • Email: [email protected]
    • Postal Address: Orchestrator Lda., Av. D. João II, 98 A, 1990-100 Lisbon, Portugal

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